Seasalt.ai

Seasalt.ai is a Conversation Experience Platform that combines Generative AI with speech recognition to help businesses capture, generate, and understand customer conversations across both text and voice channels. Its goal is to make customer interactions feel natural and personalized while also turning every conversation into actionable insight.

With Seasalt.ai, teams can deploy AI agents to handle common customer requests, automate parts of support and outreach, and keep messaging consistent across channels. For meetings and internal collaboration, the platform can transcribe discussions in real time and surface analytics that help teams identify key topics, decisions, and follow-ups. The platform is designed to support end-to-end conversation workflows—from collecting voice and text interactions, to generating responses, to analyzing outcomes—so companies can improve customer satisfaction and operational efficiency.

Seasalt.ai offers products such as Sea Chat, Sea Meet, and Sea Voice, each tailored to a specific conversation need. Sea Chat focuses on customer messaging and AI-driven chat experiences. Sea Meet acts as a meeting copilot, providing live transcription and conversation intelligence. Sea Voice adds speech capabilities, including speech-to-text and text-to-speech, to power voice-enabled experiences.

To fit into existing stacks, Seasalt.ai supports integrations with services like Twilio and Discord, making it easier to connect AI agents and conversation analytics to real-world customer touchpoints. Whether you are running marketing campaigns, scaling customer support, or building a voice assistant, Seasalt.ai is built to help you manage conversations at scale while keeping interactions human-like and effective.